The Process
A transparent, secure, and systematic approach to horological care.
Digital Consultation & Intake
Submit your timepiece details through our secure portal. Receive a preliminary assessment and an insured shipping kit sent directly to your door.
Diagnostic Teardown
Upon arrival under 4K camera surveillance, your watch undergoes a thorough diagnostic evaluation. We compile a detailed report outlining necessary interventions versus optional recommendations.
Approval & Execution
Review the immutable quote and grant approval. Our certified watchmakers execute the agreed-upon services using specialized Swiss tooling and authentic components.
Rigorous Quality Control
The reassembled timepiece is subjected to multi-positional timing tests, amplitude verification, and multi-atmosphere pressure testing (where applicable) over a 72-hour period.
Insured Return
Your fully restored timepiece is carefully packaged in premium protective materials and returned via overnight, fully insured courier.